Privacy Policy

Torqam ("Torqam," "we," "us") provides garage management software to auto repair shops and workshop businesses ("Customers"). This Privacy Policy explains how we collect, use, and protect personal data when you visit this website, request a demo, or use our product.

We collect information you provide directly to us, including:

• Contact details submitted through demo requests and contact forms (name, email, phone, company name).
• Account and billing information when you sign up for a trial or paid subscription.
• Customer and vehicle data that you or your staff enter into the Torqam platform on behalf of your business.
• Usage data, including pages visited, features used, and device/browser information collected automatically via cookies and analytics.

We use collected information to:

• Provide, operate, and improve the Torqam platform and website.
• Respond to demo requests, support inquiries, and sales communications.
• Send product updates, security notices, and — with consent — marketing communications.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with applicable legal and regulatory obligations.

We do not sell personal data. We share data only with service providers who help us operate the platform (such as hosting, payment processing, and communication providers), each bound by contractual confidentiality and data protection obligations, or when required by law.

Customer data is isolated at the application layer, encrypted in transit and at rest, and access is restricted by role-based permissions. Financial transactions, permission changes, and data deletions are logged immutably for audit purposes.

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Customers may request deletion of their account data subject to regulatory retention requirements (such as tax and invoicing records).

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@torqam.com.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on this website prior to taking effect.

Questions about this Privacy Policy can be sent to hello@torqam.com.