TTorqam
Platform

One platform, every part of your garage

From the moment a customer books an appointment to the moment they pay the invoice, Torqam runs the workflow so your team can run the shop.

Customer Management

A single profile for every customer — contact details, vehicles, service history, and communication, searchable in seconds.

Vehicle History Tracking

Every job, part, and inspection tied to the VIN. Technicians see the full repair timeline before they pick up a wrench.

Job Cards & Work Orders

Digital job cards replace paper tickets — assign technicians, track status in real time, and capture sign-offs on a tablet.

Appointment Scheduling

A visual bay calendar that prevents double-booking and gives customers self-service slots that match real technician capacity.

Inventory & Parts

Live stock counts across every branch, automatic reorder points, and parts linked directly to job cards and invoices.

Billing & Invoicing

Generate accurate, tax-compliant invoices from completed job cards in one click, with online and in-shop payment collection.

Reports & Analytics

Revenue, technician productivity, parts margin, and bay utilization — the numbers that tell you where the business is leaking money.

WhatsApp & SMS Notifications

Automatic status updates, estimate approvals, and pickup reminders sent where your customers actually read messages.

Multi-Branch Support

Run every location from one account — shared customer records, branch-level inventory, and roll-up reporting across the network.

Technician Management

Track certifications, assign jobs by skill and availability, and measure labor efficiency against quoted hours.

Business Automation

Recurring service reminders, low-stock alerts, and follow-up campaigns run automatically in the background.

Role-Based Access & CRM

Granular permissions for owners, advisors, and technicians, with a built-in CRM to track leads through to repeat business.

Workflow automation

From check-in to payment, without the manual handoffs

Every step automatically moves the job forward — no one has to remember to update a spreadsheet.

01

Vehicle check-in

Capture customer and vehicle details in under a minute, log the complaint, and open a digital job card from any device.

02

Diagnosis & estimate

Technicians log findings and parts needed; an itemized estimate is sent to the customer for approval via WhatsApp or SMS.

03

Work in progress

The bay board shows live job status. Parts are reserved from inventory automatically the moment a job is approved.

04

Quality check & invoice

A supervisor signs off on the completed work, and the system turns the job card into a tax-compliant invoice instantly.

05

Payment & follow-up

Customers pay online or in-shop, get a digital receipt, and are automatically enrolled in the next service reminder cycle.

Reporting & analytics

See exactly where your shop makes — and loses — money

Real-time dashboards turn every job card, part, and timesheet into a decision you can act on the same day.

Revenue by service category

See exactly which services drive margin — labor, parts, or add-ons — broken down by branch and technician.

Technician productivity

Compare quoted hours against actual hours per technician to catch under-quoting before it erodes margin.

Bay utilization

Identify idle bays and peak-demand hours so you can staff and schedule with actual usage data, not guesswork.

Customer retention

Track repeat-visit rate and average days between services to measure the impact of your follow-up campaigns.

Revenue by service category — last 30 days

Labor$48,200
Parts$31,400
Diagnostics$12,900
Add-on services$7,650

Ready to run your garage on one system instead of five?

Join 2,400+ garages that switched to Torqam and never looked back. Start your free trial today — no credit card required.